At ShobKichu, we strive to ensure our customers are satisfied with their purchases. However, we understand that there may be occasions where you may need a refund. Please carefully review our Refund Policy below before making any purchases on our website.
Refund Inspection:
Upon receipt and inspection of the returned item, we will notify you regarding the approval or disapproval of your refund request. If approved, the refund will be processed back to the original payment method used during the purchase. Please bear in mind that the duration it takes for the refund to reflect in your account may vary depending on your payment provider.
Points to Note Regarding Refunds:
Advance payment for any order is strictly non-refundable, except in instances where we are unable to deliver the ordered product within the stipulated timeline. In such cases, the advance payment will be refunded within the subsequent 48 hours.
Refunds will be processed through the same mode of payment initially used (SSL/MFS/BANK TRANSFER).
Refund Timeline:
The refund timeline commences either post order cancellation or after the expiry of the delivery timeline, in cases where the product could not be delivered. The stated refund timeline excludes weekends and public holidays.
Modifications to Policy:
We reserve the right to alter or update this Refund Policy at any juncture without prior notification. Any modifications will be effective immediately upon being posted on our website.
Note:
This Refund Policy is an integral part of our overarching Terms and Conditions, and by utilizing our e-commerce platform, you signify your acceptance and adherence to these policies. For any queries or concerns, our customer support team is at your disposal for assistance.
We at ShobKichu are committed to providing a straightforward and fair refund process, ensuring your shopping experience remains unimpeachable. Thank you for choosing ShobKichu – where innovation and customer satisfaction meet!
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